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Terms of Service | PERNG SHENG JIE

Terms of Service

Welcome to PERNG SHENG JIE. This website and the products and services offered through it are operated by SUPSTAGE TRADING ("we", "us", "our"). These Terms of Service ("Terms") govern your access to and use of our website, as well as any order you place for products such as rings, bracelets and anklets, earrings and necklaces.

By browsing the site, creating an account or placing an order, you confirm that you have read, understood and agree to be bound by these Terms. If you do not agree, please do not use the site or place an order.

1. Eligibility

You may use this site only if you are able to enter into a binding contract under the laws applicable to you. If you are under the age required to contract in your jurisdiction, you may use the site only with the involvement and consent of a parent or legal guardian.

2. Your Account

  • You are responsible for keeping your account details, including your password, accurate and confidential.
  • You agree to provide current, complete and accurate information when registering or ordering.
  • You are responsible for activity that takes place through your account.
  • Please notify us promptly if you believe your account has been accessed without your authorisation.
  • We may suspend or close an account where we reasonably believe it is being misused or these Terms are being breached.

3. Product Information

We aim to describe our products, including materials, colours and dimensions, as accurately as possible. However, actual colours and appearance may vary depending on your screen, lighting and device settings, and handcrafted or natural components may vary slightly between items. Images are for illustration purposes. Any care instructions or product details shown on the site form part of the product description.

4. Orders and Acceptance

  • An order placed on the site is an offer to purchase, subject to acceptance by us.
  • Order confirmation does not by itself mean the order has been accepted; acceptance occurs when we process or dispatch the order.
  • We may decline or cancel an order where the product is unavailable, where pricing or product information contains an obvious error, where payment cannot be verified, or where we suspect fraud or misuse.
  • If we cancel an order and payment has already been taken, we will arrange a refund of the amount received for that order.

5. Prices and Payment

  • Prices are displayed on the site in the currency shown at checkout and may change without notice.
  • You are responsible for any taxes, duties, customs charges or similar fees that may apply to your order in your location, unless stated otherwise at checkout.
  • Payment must be made using an accepted payment method available at checkout.
  • We do not store full payment card details on our own systems; payments are handled by the relevant payment providers.

6. Shipping and Delivery

Delivery options, estimated handling and delivery information are shown on the site or at checkout. These estimates are indicative only and may be affected by factors outside our control, such as carrier delays, customs processing or events beyond reasonable control. Risk in the goods passes to you on delivery in accordance with the applicable rules.

7. Returns and Refunds

Return and refund requests are handled in accordance with the returns policy published on our website and with the consumer rights that apply in your location. If you believe an item you received is faulty, damaged or not as described, please contact us using the details below and we will review the matter.

8. Intellectual Property

All content on this site, including text, graphics, logos, product photography, page layouts and software, is owned by or licensed to us and is protected by applicable intellectual property laws. You may not copy, reproduce, republish, distribute, modify or use our content for commercial purposes without our prior written permission. Product and brand names of third parties remain the property of their respective owners.

9. Acceptable Use

You agree not to:

  • use the site for any unlawful, fraudulent or misleading purpose;
  • interfere with, disrupt or attempt to gain unauthorised access to the site, its servers or related systems;
  • scrape, harvest or systematically extract data from the site without permission;
  • post or transmit viruses, malicious code or harmful material;
  • infringe the rights of any third party in connection with your use of the site.

10. Third-Party Links and Services

The site may contain links to third-party websites or use third-party services, such as payment processors or delivery carriers. We do not control and are not responsible for the content, policies or practices of those third parties. Please review their terms and privacy policies before using them.

11. Disclaimer

The site and its content are provided on an "as available" basis. To the fullest extent permitted by applicable law, we make no warranties or representations regarding the availability, accuracy or completeness of the site or its content, and we do not warrant that access will be uninterrupted or error free. Nothing in these Terms excludes or limits any right you may have under mandatory consumer protection law.

12. Limitation of Liability

To the fullest extent permitted by applicable law, we will not be liable for indirect, incidental, special, consequential or punitive losses, or for loss of profits, data, goodwill or business opportunity, arising out of or in connection with your use of the site or any product purchased through it. Where our liability cannot be excluded, it will be limited to the amount you paid for the relevant order.

13. Indemnity

You agree to indemnify and hold us harmless from claims, losses, liabilities and reasonable costs arising from your breach of these Terms or your misuse of the site or its content.

14. Changes to These Terms

We may update these Terms from time to time, including to reflect changes in our products, services or legal requirements. The version in effect at the time you place an order applies to that order. Continued use of the site after an update means you accept the revised Terms.

15. Governing Terms and Severability

These Terms are governed by the laws applicable to our company's place of business, without regard to conflict of law principles, and are subject to any mandatory consumer protections available to you. If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

16. Contact Us

If you have questions about these Terms, your order or your account, please contact us:

  • Company: SUPSTAGE TRADING
  • Contact person: PERNG SHENG JIE
  • Email: [email protected]
  • Phone: 129878022
  • Address: NO 2, JALAN PINGGIRAN 6/3 HORIZON HILLS